Problems with a professor or staff member

The Office of Academic Affairs oversees all academic-related activities. It is responsible for academic policies and procedures, accreditation, strategic planning, assessment of student learning, faculty development, program reviews, academic departments and student support offices including the School of Communication, School of the Arts, the Institute of Liberal Arts and Interdisciplinary Studies, and graduate programs.

For academic grievances and student complaints, please refer to the policy at: https://www.emerson.edu/policies/academic-grievance-and-student-complaint-process-and-policy

OEO is the central place at Emerson for students, staff and faculty to report concerns about discrimination, harassment and sexual violence (including sexual assault, relationship violence, stalking and sexual exploitation). OEO can meet with individuals who may have experienced this conduct to discuss their experience, provide support resources and to review what options may be available if that person was interested in taking steps to address that conduct. OEO is responsible for the informal and formal resolution processes that are available internally to address this type of conduct, and also conducts training on these topics campus-wide.

Anyone who believes they have experienced an incident of discrimination, harassment or sexual violence is encouraged to contact the Office of Equal Opportunity (OEO) for support, resources and information about options for addressing that conduct. This would include conduct based on any of the protected categories, such as race, color, national origin, ethnicity, sex, pregnancy, sexual orientation, gender identity/expression, religion, disability, age, and other protected identities.

The SJC works with and supports individuals and communities through personal and systems advocacy, community-centered projects, and radical care. We believe in individual and community self-determination and work in support of the agency of students, faculty, and staff, especially those from marginalized groups. We engage in an ongoing practice of praxis—reflection and action—and work to deepen our own liberatory practices and to create liberatory spaces for others.

Our experienced team of professional advisors help undergraduate students create academic plans so that they can make the most of their time on campus and efficiently achieve their educational goals. Students at Emerson have diverse options when it comes to course selection, and our dedicated advisors ensure that each student can make the informed decisions necessary for a fulfilling academic experience. We connect students to the wide array of college-wide resources so that they can chart the best path forward on their academic journey. We also facilitate the mentorship provided by faculty advisors—relationships that often last long after graduation.

The Office of Community Standards facilitates the Student Code of Community Standards to ensure that Emerson is a safe and comfortable community to learn, live, and work. The office is committed to balancing the needs of the student and greater campus community by promoting community standards and responding to student misconduct in a fair, consistent, and educational manner. We provide students with individualized opportunities for growth so that they may develop into engaged and ethical citizens. In order to accomplish this mission, the Office of Community Standards is guided by the core values of respect, educational opportunity, accountability, civility, honesty and integrity (REACH).

The Student Care and Support Office receives referrals from students, faculty, staff, etc. about students of concern. The Office works with key partners on campus to provide support for those students with a goal of helping them succeed academically and personally.

Students may encounter obstacles or difficulties associated with college life—academic, financial, personal, interpersonal, or wellness—or simply seek greater connection and support. Emerson has fantastic resources designed to address the holistic needs of students.

The Office of Student Success helps students to explore their options, navigate campus systems, and connect to services, supports, and each other. And sometimes, we just listen.